Privacy policy

[DRAFT: to be reviewed by a legal professional before the site goes live. India's DPDP Act 2023 applies to personal data handled by this practice.]

Who I am

Mrinalini Pandey, psychologist & psychotherapist, operating an online private practice based in Mumbai, India. For privacy questions: mrinalini373@gmail.com.

What this website collects

• Nothing automatically identifying. This site does not use advertising trackers. Basic anonymous analytics (page views) may be collected to understand what content helps people.
• The brain check-in quiz runs entirely in your browser. Answers are never stored, transmitted, or seen by me.
• Email address: only if you choose to subscribe to the newsletter or download the free guide. Used solely for that purpose; unsubscribe anytime.

Booking & communication

• Bookings run through Calendly, payments through Razorpay (India) or PayPal (international). Each processes your data under its own privacy policy.
• If you email or WhatsApp me, please share only what's needed to arrange a call. Detailed personal history belongs in confidential sessions, not messaging apps.

Client data (once we work together)

• Session notes and records are kept securely and confidentially, accessible only to me.
• Sessions are never recorded without explicit written consent.
• Clinical confidentiality and its limits are covered in the confidentiality & consent document you receive before therapy begins.

Your rights

You may ask what data I hold about you, request correction or deletion (subject to professional record-keeping obligations), and withdraw newsletter consent at any time. Write to the email above; I respond personally.